These General Conditions of online sale, together with the Conditions of delivery and payment of the goods provided for on this Site, constitute an integral part of the sales contract concluded between the user of the Site (hereinafter the Customer) and Gioia 3.

Gioia 3 invites you to carefully read the General Conditions of online sale. Every registered customer who orders from the Gioia 3 site accepts the General Conditions of online sale

1. Conditions for placing an order

The Customer placing an order for private use must be 18 years or older, must be solvent or legally authorized by the parental or guardian authority.
The Customer who places an order for Firms, Entities, Companies, must be 18 years or older, must be solvent and legally authorized by the person in charge of the Firm, Entity, Company.

Gioia 3 declines all responsibility in the event that incapable or unauthorized persons act in violation of this rule. The Customer signs up with his / her data, entering his / her name, surname, address, telephone number that are valid and truthful.
He also undertakes to modify his personal data whenever they are different or insufficient.

2. Methods of payment

The products on the site may be different by nature, price and assortment from those offered for sale in the Gioia 3 shop.
Prices are expressed in Swiss francs and include VAT. Shipping costs are not included (see shipping methods and costs).

The Customer can pay the amounts due online by STRIPE with VISA, MASTERCARD credit card.
Possibility to pay by bank transfer.

Gioia 3 sends the order after payment has been made and the requested goods have been found.

The method for sending is the postal one.

The shipping cost varies according to the Swiss Postal Rates

The online sale takes place only in Switzerland.
The goods can also be collected and paid for in the shop.

4. Timing

Gioia 3 sends the order by post. Gioia 3 is not responsible for any delays occurring during the transport service. Gioia 3 is also not responsible for incomplete or incorrect addresses that preclude the receipt of the goods or additional costs of returns.

Orders entered by the registered customer and already available in the completeness of the order, will be sent upon payment.

Orders entered by the customer and not available in the completeness of the order, will be sent only when the order is completely available and payment has been made.

Orders entered by the customer and not immediately available, will be sent only after retrieval from Gioia 3 to their respective suppliers. Gioia 3 undertakes to procure i

products requested in a reasonably short time, according to availability from the usual suppliers.

The goods can also be collected and paid for in the shop.

5. Prices

All prices indicated are in Swiss francs, including VAT.
All prices are valid for the period of validity of the catalog, except for writing or calculation errors.

6. Right of withdrawal

The valid right of withdrawal is subject to the sending of a registered letter within 10 working days from the date of delivery of the goods, to the following address

Joy 3
Vicolo Francesco Balli 3 6600 Locarno
Canton Ticino – Switzerland

A copy of the delivery receipt sent with the goods must be attached to it.
The goods must in all cases be in perfect condition.
In case of even partial withdrawal, the Customer must indicate all the data for the cancellation of the amount.

Gioia 3 reserves the right to reduce the reimbursement value in case of defects found at the time of return and will not reimburse the shipping costs incurred by the customer, neither on the outward nor on the return of the package.

7. Protection of personal data

Gioia 3 undertakes not to disclose the customer’s personal data and to maintain professional secrecy for any sale-purchase negotiation or request made.

8. Modification of the General Conditions of online sale

Gioia 3 may modify, at any time and without notice, the content of the General Conditions of online sale and of this document.
Any changes made will be valid from the date of publication on the Site, as declared in the header of the General Conditions themselves.

9. Links to other websites

Gioia 3 is not responsible for the links of other websites, the content of the related pages, the products, services or other offers offered therein.